NOVESTIA · eSIM GUIDE

The world is one connection away.

Travel connected without changing physical SIM cards. Choose your Novestia plan, install your eSIM and enjoy your journey.

✓ eSIM ✓ DIGITAL ✓ GLOBAL CONNECTIVITY
01 · HOW IT WORKS

How does eSIM work?

Get connected in four simple steps.

🌍
01

Choose a destination

Find the country or region you are visiting.

◈
02

Purchase a plan

Choose the data allowance and validity period.

▦
03

Install your eSIM

Use your QR code or manual installation details.

✈
04

Get connected

Activate your travel line at your destination.

02 · DEVICE COMPATIBILITY

Does my phone support eSIM?

Check the following settings on your phone before purchasing.

3-step compatibility check

Verify all three items to see the preliminary result.

◉

Verify all three items to see the preliminary result.

✓
Promising initial check

Your phone appears suitable for eSIM. Confirm the exact regional model and supported networks before purchasing.

!

Important: Regional and carrier-specific versions may differ. An EID alone does not guarantee compatibility.

How do I find my EID?

Dial *#06# to display device identifiers. Some phones show the EID there. You may also find it in Settings.

*#06#

Check by phone brand

Apple iPhone +

Go to Settings → General → About to check EID and Carrier Lock. Look for Add eSIM under Settings → Cellular.

◈ Samsung Galaxy +

Check Settings → Connections → SIM manager → Add eSIM. Menus can differ by device and One UI version.

G Google Pixel +

Check Settings → Network & internet → SIMs → Add SIM. You may also find EID under About phone.

⌘ Other Android +

Search Settings for eSIM or Add SIM. Verify your exact model number on the official manufacturer website.

03 · INSTALLATION

How to install your eSIM

Choose your phone brand. Menu names can vary by software version.

✦
Before installing

Connect to Wi-Fi, have your order QR code ready and review the activation conditions. You normally do not need to remove your existing SIM.

Apple iPhone ⌄
  1. Open Settings → Cellular or Mobile Data.
  2. Tap Add eSIM.
  3. Scan the QR code or enter the manual installation information.
  4. Name the line Novestia and check your mobile data preference.
◈ Samsung Galaxy ⌄
  1. Open Settings → Connections → SIM manager.
  2. Tap Add eSIM.
  3. Scan the QR code or enter manual activation details.
  4. Check your mobile data line after setup.
G Google Pixel ⌄
  1. Open Settings → Network & internet → SIMs.
  2. Select Add SIM or Set up an eSIM.
  3. Follow the steps to scan your QR code or use another supported setup method.
  4. Enable the new eSIM and check your mobile data settings.
i

If your QR code is on the same phone, open it on another screen or use manual setup if available. Keep the QR code private.

04 · ACTIVATION

How to connect when you arrive

01Turn on your Novestia eSIM at your destination.

02Select Novestia for mobile data.

03Enable data roaming on this eSIM if required by your plan.

04Check your primary line settings to avoid unwanted roaming charges.

05If you cannot connect, check network selection and any required APN settings.

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Note: Plan validity may begin at installation or upon first connection to a supported network. Follow your specific plan conditions.

05 · HELP CENTER

Frequently asked questions

Can I keep my phone number? +

On supported dual-SIM devices, you can keep your primary line for calls and messages and use Novestia for data. Check your SIM preferences.

Can I install my eSIM before traveling? +

Many plans allow this, but validity start conditions differ. Read your specific plan instructions before installing.

Do I need internet for installation? +

Downloading an eSIM profile usually requires Wi-Fi or another working internet connection.

Can I reuse a deleted QR code? +

Some activation codes are single-use. Contact support before attempting to reinstall a removed profile.

Does every travel eSIM include calls and SMS? +

No. Many travel eSIMs are data-only. Check the product description for phone number, calls and SMS availability.

Does this page automatically scan my phone? +

No. Browsers cannot reliably detect eSIM hardware. This checklist uses information you verify yourself.

Official device guides
NOVESTIA · STAY CONNECTED

Ready for your next trip?

Once you have checked your device, explore plans for your destination.